Nothing gives us more satisfaction than to share our passion for beautiful coffee and warm hospitality, as well as our years of experience with partners who share our commitment to quality. We’re proud to call some of the country’s most esteemed restaurants, cafes, and specialty grocers our customers.
Providing you with great coffee is just the beginning of developing a sustainable coffee program. From quality green coffee sourcing and meticulous roasting to consultation, training, and ongoing maintenance, we are committed to equipping you with the knowledge, skills, and tools to take your business to the next level.
If you’re interested in learning more, drop us a line and tell us about your business!
Quality Coffee Sourcing & Roasting
Through trusted relationships with growers and importers, we are able to source some of the most exceptional coffees in the world, always in pursuit of seasonal selections that meet or exceed our quality standards.
We roast our coffee to order in small batches out of our roastery in Long Island City, NY. Our roasting team maintains a rigorous and ongoing quality control program, sampling every batch that we roast, with the needs and expectations of our customers first in mind.
Joe offers delivery for our New York-based customers and low delivery minimums to make the ordering experience stress-free. Not in New York? We are happy to ship anywhere in the U.S. and will accommodate international shipping on a case-by-case basis. Please get in touch to learn more!
Training & Education
At Joe, we pride ourselves in the quality of our training and education program, offering our wholesale partners access to the same thorough learning opportunities that we provide our own baristas.
Through customized in-house training and on-site follow ups, we work closely with our partners to develop, train, and educate their teams. Think of us as your personal coffee experts throughout the learning journey.
Our curriculum is designed to promote a well-rounded understanding of coffee and skill development, from coffee sourcing and palate development, to barista work, and equipment maintenance.
Customer Service
Because we understand that no two businesses are alike, our wholesale program is highly focused on meeting the unique needs and challenges of each of our partners, and our knowledgeable team is there to make your coffee business a success every step of the way.
With more than 15 years of retail experience, our wholesale partners benefit from our deep knowledge in coffee and expertise in cafe operations. We offer hands-on support during the critical planning stages of opening a new business, including space planning, menu development, and equipment installation.
Once you’re up and running, our friendly and trained technicians offer complimentary calibration, preventative maintenance, and on-call support.
