Privacy Policy

Who we are

Our website address is: https://joecoffeecompany.com.

What personal data we collect and why we collect it

Contact forms

We keep contact form entries indefinitely for customer service. This information is not shared with anyone else.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We utilize Google Analytics and Jetpack on the website. Google Analytics has their own Privacy Policy, as does JetPack.

Email Marketing

If you have opted in, either through our web signup form or during the checkout process, we’ll send you email marketing messages from time to time to keep you aware of new products and initiatives. You may opt out of these at any time by clicking on the “Unsubscribe” link at the bottom of the email.

Online Advertising

We use online advertising to keep you up to date about our new products and initiatives. You may see targeted advertisements through social media or other digital channels. If you do not wish to see personalized social media ads based on your web activity, this can be turned off in your Facebook privacy settings.

Who we share your data with

WordPress does not share any personal data with anyone. If you sign up for our newsletter, your information is shared with MailChimp who has their own Privacy Policy. If you are a Facebook or Instagram user, you may receive advertising from Joe Coffee. See Facebook’s Privacy Policy.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

If you have any questions or would like to request access to your data or deletion of your data, please write us at hello@joecoffeecompany.com

Additional information

How we protect your data

Our website is secure via a Let’s Encrypt SSL certificate.

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