Accessibility Statement
Joe Coffee Company is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Measures
Joe Coffee Company performs frequent reviews of our website to ensure accessibility of the Joe Coffee Company e-commerce experience.
Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Joe Coffee Company is conformant with WCAG 2.1 level AA.
We welcome your feedback on the accessibility of Joe Coffee Company. Please let us know if you encounter accessibility barriers on our website.
- E-mail: accessibility@joecoffeecompany.com
- Phone: 212-924-7400
Technical Specs
Joe Coffee Company relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
- PHP
- WordPress
These technologies are relied upon for conformance with the accessibility standards used.
Known Issues
The following are WordPress plugins that are used on https://joecoffeecompany.com/ and could potentially cause ADA compliance issues. Due to the customized nature of these plugins and their code, we can not modify or change the contents of these products. They are listed below and wherever possible, a link to their page.
Events Calendar Pro
Some examples of ADA issues that this plugin could cause may include:
- The same ID is used on more than one element.
- Some HTML forms missing accessible names.
- Links use general titles such as “click here” or “buy now”.
Side Cart WooCommerce
- Some screen readers may not read the cart link when a new item is added.
To mitigate this issue, we have cart links in both our primary navigation and in our footer.
